Terms and Conditions
Terms & Conditions
Herbert and Ward (Jersey) Ltd. t/as www.cooper.co.je/
57 Halkett Place
Neither COOPER.CO.JE nor any of its employees or other representatives can accept any liability for damages arising from or in connection with the use of this site. Your using of this website confirms that you agree to indemnify us against claims, costs and damages arising from or related to your use of it.
The content of this site may contain technical inaccuracies or typographical errors. All liability of COOPER.CO.JE howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted under Jersey law.
Permission is granted only to electronically copy and/or print in hard copy portions of this site for the sole purpose of placing an order with cooper.co.je or using this site as a shopping resource.
All design, text and graphics are the copyright of cooper.co.je.
No copyright infringement is intended in the design of this website.
TERMS OF BUSINESS
When you place an order to purchase a product from COOPER.CO.JE we will send you an e-mail confirming receipt of your order and containing the details of your order.
The prices payable for goods or services that you order are as set out o our website. Delivery charges are extra to the price quoted. Please note that delivery to some locations may not be possible.
We aim to despatch your order within 1-2 working days. These goods will be delivered to the address specified by you unless otherwise specifically agreed.
If COOPER.CO.JE has insufficient stock to deliver the goods ordered by you, any sum debited by COOPER.CO.JE will be re-credited to your account. We will advise you by email of this action.
Ownership of the goods you have ordered will pass to you on their being delivered to you or to the person you nominate.
Orders under £30 will be charged a flat rate of £2.95 per order.
FREE UK delivery for all orders over £25!
European deliveries will be despatched via Jersey Post using their European Airmail service. This usually takes 5-7 working days.
Shipping is charged at:
Europe £19.99 per order
Worldwide £24.99 per order
DAMAGED OR DEFECTIVE GOODS
COOPER.CO.JE will not accept a claim for damaged goods unless notified to us in writing within 7 working days of delivery to the customer.
If you are unhappy with your purchase for any reason you can either return it to our store by hand, the address is at the top of this page or by post.
Before returning your purchase please either e-mail us at [email protected], or telephone us on 00 44 (0)1534 733352 for confirmation. Please ensure that you refer to any order reference provided.
We will only accept returns within 30 days of purchase, unopened (with any seals and shrink-wrap intact). We will issue a full refund for the price you paid for the item.
Any complaints should be addressed in writing to the company at the published address or via email [email protected] .
The rights and obligations of the Company and of the Customer shall be governed by the Law of Jersey and the Customer shall submit to the determination of disputes by and generally to the jurisdiction of the Courts of the Island of Jersey.
DATA & PRIVACY
Any business or personal information that you enter on the site will be stored for purposes of processing your order, delivery and to contact you should there be a problem. Cooper & Co use a third party ordering site, orderspace. Your information will not be shared.